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Remote·Europe
Front of House
This role is the first point of contact for prospective and existing HPT Group clients. You will manage enquiries, coordinate meeting schedules, support onboarding and ensure clients have a premium experience from first contact through to engagement.
The Role
This role is the first point of contact for prospective and existing HPT Group clients. You will manage enquiries, coordinate meeting schedules, support onboarding and ensure clients have a premium experience from first contact through to engagement.
Responsibilities
- Manage inbound client enquiries via email and phone
- Schedule and coordinate meetings for the senior team
- Support the client onboarding process and document collection
- Maintain CRM records and client communications
- Provide general administrative support to the team
Requirements
- Previous experience in a client-facing or administrative role
- Highly organised with excellent attention to detail
- Professional written and verbal communication skills
- Experience with CRM systems is an advantage
- Fluent English; additional languages welcome